1. How do I apply the iron-on transfers to my clothing?

To apply the iron-on transfers to your clothing, follow these steps:

  1. Preheat your iron to the recommended temperature 160c.
  2. Place the transfer on the desired location of your clothing.
  3. Cover the transfer with a thin cloth or parchment paper.
  4. Press the iron firmly on top of the cloth, applying even pressure for about 10-25 seconds.
  5. Remove the iron and let the transfer cool completely before peeling off the backing paper.

2. Can I wash my clothing with the iron-on transfers?

Yes, our iron-on transfers are designed to be durable and withstand regular washing. However, to ensure the longevity of the transfer, we recommend following these care instructions:

  • Wash your clothing inside out in cold water.
  • Avoid using bleach or harsh detergents.
  • Do not tumble dry. Instead, hang the clothing to dry.
  • If needed, iron the clothing inside out on a low heat setting, avoiding direct contact with the transfer.

3. Can I apply the iron-on transfers to any type of fabric?

Our iron-on transfers work best on fabrics that can withstand the heat of an iron. This includes cotton, polyester, and blends of these materials. For delicate fabrics such as silk or satin you will need to use a much lower temp on the iron.

4. Can I remove the iron-on transfers once they are applied?

Our iron-on transfers are designed to be permanent. 

5. What if I receive a defective or damaged iron-on transfer?

If you receive a defective or damaged iron-on transfer, please contact us immediately. We will evaluate the issue and make it right by providing a replacement or refund, as per our refund policy.

6. Can I return or exchange the iron-on transfers?

Due to the nature of our products, we do not accept returns or exchanges on iron-on transfers unless they are defective or damaged. Please refer to our refund policy for more information.

7. How long does shipping take?

Shipping times may vary depending on your location. We ship daily with Courier and NZ Post. Once your order is processed, you can expect to receive your iron-on transfers within 2-4 business days depending on the complexity of your design and colours required. All orders are track and trace.

8. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please check our shipping policy for the list of countries we ship to and any additional information regarding international orders.

9. Can I customize the color of the iron-on transfers?

Currently, we offer our iron-on transfers in a variety of vibrant colors, such as light pink, purple, and white. Yes we do offer customization of colors also. 

10. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for larger orders. If you are interested in purchasing our iron-on transfers in bulk, please contact us with your requirements, and we will provide you with more information on pricing and availability.